Updates to payments system

We are in the process of improving our telephone payments system. Call centre agents will not be able to take payments over the telephone from 12 noon on Monday 23 May 2016 until 5pm on Wednesday 25 May 2016, whilst we are upgrading to a new system. One Stop Shops are also unable to take payments. However, it is still possible to make payments online and via the 24-hour automated payment phone line, 020 7364 3800. Find out more

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