Dial 101 to contact the police. In an emergency always call
You can call 101 to report a crime
that has already happened, seek crime prevention advice or make us
aware of any policing issues in your local area.
Council contact numbers
Parking services: 020 7364 5003
For all issues relating to street parking,
including paying/ appealing a fine, reporting an abandoned vehicle,
requesting/ renewing a permit & information on mobility
Streetline: 020 7364 5004
For commercial waste service, dumped rubbish,
Enviro-Champions, fly-posting, graffiti, litter and litter bins,
pavements, potholes, recycling, rubbish collection, street cleaning
& street lighting
Anti-social behaviour: 0800 917 5918 - 24 hour freephone
To report any kind of anti-social behaviour
anonymously; including verbal and physical abuse and threats,
harassment, criminal activity, vandalism, graffiti and damage to
property, noise nuisance or continuous environmental health issues.
Your information will be passed on to the appropriate council team
to report and action if necessary
Hate crime reporting: 0800 138 0521 - 24 hour freephone
To report any kind of hate crime anonymously
including, racial and other kinds of harassment motivated by
someone’s age, disability, faith or sexual orientation. Your
information will then be passed on to the appropriate council team
for a report to be filed and for action if necessary
Housing association contact numbers
- A2 Dominium: 0800 316 9880 - emergencies
- ARHAG: 0207 424 7370
- East End Homes: Out of hours 108003761637
Repairs 0300 123 0728
- East Thames: 08456000830 - 24 hours
- Family Mosaic: 24/7 Emergency
- Gateway Housing Association: Out of hours
emergency 0800 085 6064
- Gallions HA: Out of hours control
centre 0300 123 1237
- The Guinness Trust:
Out of hours 0845 413 672
- London & Quadrant: Out of hours 0800 015
- Metropolitan HA: Out of hours 0845 070
- Metropolitan Housing Trust: 020 8976
- Old Ford HA: 01732 781967 and 01732
- One Housing Group: 0300 123 99
If you have any concerns about a child or a child protection
issue then please contact 020 7364 5006. If you believe that a
child is in immediate danger, you should contact the police by
Tower Hamlets is committed to preventing the abuse of adults and responding
promptly when abuse is suspected.
Other emergency contacts
Telephone 999 in an emergency, otherwise look up local services
on the London Fire Brigade
Doctors, pharmacies, opticians and dental services
Tel: 999 in an emergency, otherwise, look up local services on
the NHS website by
selecting the required service and postcodes.
Get health information and access the 24-hour nurse line on 0800
22 44 88, or at NHS Direct
Tel: 0845 988 1188 for all flood warnings, advice and help, or
National Floodline homepage.
Telephone 0800 096 9000
Telephone 0800 111 999
Telephone 08459 200 800
Who to contact about potentially dangerous
buildings and other structures.
London Resilience Team (LRT)
Resilience - A website that offers information and advice
to Londoners, visitors and businesses on London's preparations for
- and responses to - major incidents and emergencies.
Council housing repairs
If you need help with a council house repair, get in touch with
the repairs help centre: 0800 376 1637.
If you are homeless, worried you may soon become homeless, or
having problems paying your rent or mortgage, the homeless persons unit, assessment team may be
able to help.
If you are experiencing an unreasonable noise nuisance, you can
contact the environmental health call
Preparing for emergencies
for emergencies is the government website which includes the
common sense advice found in the Preparing for Emergencies booklet,
and information on what the government is doing to protect the
country as a whole.