Stepney & Wapping
Stepney and Wapping One Stop Shop is a face-to-face
customer service giving access to a wide range of services in Tower
We aim to put customers first and our officers are there to
provide information, advice and solutions to your enquiries.
All of the Tower Hamlets Council’s One Stop Shops offer
face-to-face contact and provide information and support with
accessing all of the council's services. The most popular services
are housing and council tax benefits, housing provided by Tower
Hamlets Homes, council tax, social services and parking.
There are regular surgeries offering advice on pensions, debt
and other services available in Tower Hamlets – please ask at the
shop for details.
The shops are staffed by experienced customer care professionals
who aim to put the needs of the customers first and provide advice
on, or solutions to, enquiries about council services.
Stepney & Wapping One Stop Shop
Idea Store Watney Market
260 Commercial Road
- 9am - doors close 4.30pm
Monday - Friday (except the last Wednesday of every
month 10am and 4.30pm)
- Saturday opens 9am, doors
- Closed on Bank Holidays
Wheelchair access, there is also a hearing loop in the reception
Bus: 15, 115, 339, D3 & 100
There are three other One Stop Shops in Tower
For further information on One Stop Shops in
Tower Hamlets, contact: