Homeless arrears team

The Arrears Team manage the rent accounts of all clients in Temporary Accommodation apart from those who are living in properties supplied by Housing Associations. Housing Associations have their own rent arrears teams.

The main duties of the Homeless Arrears Team are:

• Prevention of rent arrears
• Monitoring of rent accounts
• Recovery of arrears from clients
• Advising clients on benefits and income maximisation
• Referring clients to the Money Advice Service
• Taking legal action, rent arrears leads to eviction

Contact us

Contact the Arrears Team, if you want help in clearing your rent arrears:

Albert Jacob House
Arrears Team
62 Roman Road
Bethnal Green
London E2 0PG

Tel: 020 7364 7474

Opening times

Monday to Friday 9:30am - 4pm
Telephone times: Monday to Friday 9:00am - 5pm

Access

Wheelchair access - also there is a hearing loop in the reception area.

Transport

Tube: Bethnal Green
Buses: D6 & no. 8

For more information on rent arrears, see our leaflet How to sort out your rent arrears (pdf 501k)

For information and help in maximising your benefit, visit our claimmax section on the website.