Return to home page
Return to home page
 CouncilHotlines

Town Hall, Mulberry Place
5 Clove Crescent
London E14 2BG

Homeless assessment team

If the Enquiry & Prevention team is satisfied that homelessness cannot be prevented and there is reason to believe that the applicant is eligible, homeless or threatened with homelessness and in priority need for accommodation, the case will be transferred to the Assessment Team.

We will carry out enquiries to confirm that the three requirements mentioned above have been met, assess whether the applicant has made himself intentionally homeless and determine if there is any local connection - if necessary, temporary accommodation will be provided while these enquiries are being carried out.

Our target is for 90% of cases to be assessed, and a decision letter issued, within 33 days. Once a decision has been reached, the applicant will be notified in writing and full reasoning will be given for any negative decision, alongside a referral to the Housing Options team to discuss other avenues open to secure alternative housing.

Contact us

Contact the Assessments Team

Albert Jacob House
62 Roman Road
Bethnal Green
London E2 0PG

Tel: 020 7364 7474

Opening times

Monday to Friday 9:30am - 4pm
Telephone times: Monday to Friday 9:00am - 5pm

Access

Wheelchair access - also there is a hearing loop in the reception area.

Transport

Tube: Bethnal Green
Buses: D6 & no. 8