Accessing council information
One Stop Shops – walk in Council services:
- Bethnal Green One Stop Shop
- Bow & North Poplar One Stop Shop
- Isle of Dogs & South Poplar One Stop Shop
- Stepney and Wapping One Stop Shop
There are a number of Hotline numbers to help you access key council services
See the Useful numbers (PDF 61k) section for other useful contact details.
Council Housing Services & Information
Consultation & Participation Team
Homelessness
See also the Homelessness section.
Home Improvement
See also the Your Home section.
Housing Advice Centres
If you live in E14
If you live in E1, E2 or E3
Housing Benefit & Homeless Housing Benefit
See also the Homelessness section.
Rents arrears
There are 4 area based teams:
Supporting People
See also the Supporting People section.
There are other floating support services in the borough. Contact Supporting People for more information.
Tower Hamlets Home Improvement Agency (THHIA)
See also the Your Home section.




