CouncilAdvice & information for older people
This is not an exhaustive list of organisations and charities for older people. Contact these organisations direct if you need more information about services for older people.
Age Concern’s The Sixty Plus Guide is a comprehensive guide for older people in the borough. It’s a free booklet produced by Age Concern Tower Hamlets and funded by the Tower Hamlets Partnership. Copies are available online from the Age Concern Tower Hamlets’ website or by calling them direct. Copies are also available from hospitals, libraries, voluntary organisations or the council’s One Stop Shops.
Benefits - are you receiving all you’re entitled to?
Many older people are not receiving all the benefits and pension credits to which they are entitled. Information, advice and help with claiming your entitlements is provided by a number of agencies.
For Pension Credit:
National Freephone Pension Credit
Helpline 0800 99 1234
www.thepensionservice.gov.uk
You can also contact housing benefit and council tax benefit.
For more information contact the following services:
Claim the Max Project
Citizens Advice Bureau Whitechapel
Elderly Accommodation Counsel (EAC)
Emerging Roles of Sheltered Housing (ERoSH)
Friends and Neighbours
Befriending service and the role of a good neighbour.
- Emergency help with shopping
- Help with filling in forms, letters, visits to GPs etc
- Summer outings and shopping trips are facilitated by a mini-bus with staff and volunteers acting as escorts.
Tel: 020 8983 7979
Email: admin@thfn.org.uk
Needs assessment for sheltered housing
Single Assessment Process for Older People
The single assessment process (SAP) means older people will not have to complete lots of forms when they need different legal and social services. Its purpose is to ensure that older people receive appropriate, effective and timely responses to their health and social care needs, and that professional resources are used effectively.
If you have any questions about SAP in the borough, please contact the SAP Project Administrator on 020 7364 2195.
You can also visit the Department of Health’s website: www.dh.gov.uk
