CouncilTower Hamlets letting policy
The Tower Hamlets lettings policy explains how the current choice lettings scheme works, and how we work out the priority on the housing list for applicants.
Read the Tower Hamlets lettings policy
Due to a recent change in the policy it is not currently available in other languages. As soon as translations are available they will be online.
You can also read more general information about how we decide your priority for housing.
Review of the lettings team's decision
If you disagree with the decision that our lettings team makes about your housing application, you can request a review.
Section 1.3 of the lettings policy outlines the types of review requests that can be made. This section also explains how such a request would be considered.
If you wish to request a review of a decision we have made about your housing application, it should normally be done in writing. If you prefer, we also have an online form to request a review.
We aim to tell you the result of our review within 56 days from the date of receipt of your request, unless we need more information.
Contact us & further information
You can contact the council’s lettings team here. See also the council’s housing contacts page.
You can find out more about the council’s partner landlords, including how to contact them, at the Tower Hamlets home seekers` website.
Pid No: 90
