Drains maintenance

If you are experiencing a problem with the drains on your estate, you should contact the housing repairs help centre.

Help centre staff will take the details of your problem and, depending on the severity of the problem, arrange for the drain maintenance service to come out to your estate.

The drains maintenance service is a 24-hour service, and will respond within one hour of notification of a problem.

Contact us

Housing repairs help centre
0800 376 1637 (24 hour telephone contact number)
0800 376 1636 (minicom)

Further information

For more general information about the provision of this service, please contact:

Glenn Button
Estate Services & Strategy Group
2 – 22 Lowell Street
London
E14 7PS
Tel 020 7364 6640
Fax 020 7364 6506
Email housing@towerhamlets.gov.uk