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 CouncilHotlines

Town Hall, Mulberry Place
5 Clove Crescent
London E14 2BG

Paying your rent - introduction

When you sign a tenancy agreement with the council, you are entering into a legal contract with us to pay rent for your home.

Paying your rent on time gives you access to other beneficial services. It also helps us to fund vital ongoing services, such as repairs, maintenance of council dwellings and the cleaning of estates.

This section gives you information about paying your rent:

  • How your rent is set
  • Paying your rent
  • Rent arrears
  • Requesting rent statements
  • Requesting rent refunds
  • Garage, car space arrears
  • Court hearings on arrears
  • Evictions
  • Communal charges

Contact us & further information

Contact rent account officers

Tel: 020 7364 2741
Tel: 020 7364 3853
Tel: 020 7364 3854
Tel: 020 7364 3851

Fax 020 7364 6060
E-mail: rents@towerhamletshomes.org.uk

For any other issues you may have concerning your tenancy agreement, please contact your nearest local housing office.

We also have a support service for tenants who are not coping very well on their own.

Other useful contacts

Related links