CouncilTenancy support service
Positive support for tenants living in Tower Hamlets
Are you a tenant living in Tower Hamlets, over the age of 16?
We can support you with anything that is affecting your tenancy i.e. If you
- Experience physical and mental ill health
- Feel isolated or alone
- Using alcohol or drugs
- Experience domestic violence
- Have problems with disability
- Need support applying for benefits
- Need support managing your rent arrears and other debts
- Need support accessing medical and specialist services, training, education and leisure activities
- Need support settling into a new area or home
- Need support managing housing problems
- Need support furnishing your home
- Need support coping with neighbour disputes.
What do you get?
You'll get your own support worker who'll talk through any problems with you. They'll agree a 'support plan' that tells you what to expect and how often they'll visit.
Our aim is to help you get on your feet and live independently - so, after a time, you won't need us any more. However, you can always come back if you need help in the future.
How to use this service
If you are the tenant interested in the service please call us (see contact details below) or submit an online request for us to contact you. (THIS FORM IS FOR THE TENANTS USE ONLY).
If you know of someone that may benefit from this support please call us (see contact details below).
Related services
Contact us
Tenancy support service,
Gladstone Place,
1 Ewart Place, London, E3 5EQ
Public transport links: Bethnal Green Underground,
Bus Routes - No.8 Roman Road, also Parnell Road – D6
Tel: 020 7364 5544
Fax: 020 7364 5600
E-mail: tst@towerhamlets.gov.uk
Further information
Tenancy support team information leaflet:
- Tenancy support team leaflet in English (PDF 74k)
- Tenancy support team leaflet English - Large print version (PDF 29k)
- Tenancy support team leaflet in Bengali (PDF 88k)
- Tenancy support team leaflet in Somali (PDF 75k)
- Tenancy support team poster (PDF 90k)
Useful link
Pid No: 665
