CouncilApplication for a review of a housing list decision
1. How to fill in the form
You can fill in this form if you disagree with a decision made regarding your application to the housing list and you want us to review it.
For any decision that is made about your application on the housing list, you can ask for a review within 21 days of the decision being notified to you.
If you wish to request a review of a decision it should normally be in writing. This is to make sure that we have a record of what you have told us. In exceptional circumstances we will agree to you making the request in person.
Please complete every section including your housing reference number if you know it. This will make it easier for us to confirm your details.
You need to tell us which decision it is you want us to review.
2. Before completing the form
Please read the Tower Hamlets lettings policy (pdf 240k) before requesting a review. This will give you more information about who makes the decisions, what information they may need and how the decision will be made.
When completing the statement part of the form you should give us as much detail as possible about why you think our decision was wrong. Give dates and the names of officers if you can. If you think we need to get information from someone else, tell us who and how best to contact them.
If you ask us to review a decision to exclude you from the housing list, a more senior officer who did not make the original decision will carry out a review that will be our final decision.
If you ask us to review a decision on the suitability or reasonableness of an offer of accommodation that you have refused, leading to a suspension of your application for 12 months, a more senior officer who did not make the original decision will carry out a review that will be our final decision.
If you disagree with the recommendation of the health advisor, the first review will be carried out by another health advisor who has not been involved in the first assessment of your application for priority on health grounds. If you still disagree with the recommendations made the matter will be reconsidered by the health advisors and referred to the public health directorate of the primary care trust for a final review. Further enquiries may be made at any stage of this process. Once we receive the recommendation from the primary care trust we will make what will be our final decision.
If you ask us to review a decision about the priority awarded to your application by the housing management panel, the panel will first review any additional information or evidence that is presented. If you still disagree with the panel’s decision, a more senior officer than the chair of the panel will carry out the review, which will be our final decision.
For reviews of any other decision made regarding your application, an officer who was not involved in the original decision, but not necessarily someone more senior to the officer who made the first decision, will carry out a review, which will be our final decision.
3. What happens next
We will aim to tell you the result of a review within 56 days from the date of your request unless it is necessary to request further information. Normally, the decision is made more quickly than this. We will also tell you how we have made our decision.
