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Town Hall, Mulberry Place
5 Clove Crescent
London E14 2BG

Tackling anti-social behaviour

Anti-social behaviour is consistently identified by residents as a key issue affecting their quality of life.

The council believes that nobody should have to live with anti-social behaviour and is committed to making a difference to improve the lives of Tower Hamlets residents. We work in partnership with the Safer Neighbourhoods teams, Tower Hamlets residents and other local agencies, to deal with all anti-social behaviour that happens on the streets of Tower Hamlets.

We take a balanced approach to reports of serious anti-social behaviour, and use a number of tools established by the Crime & Disorder Act 1998 and the ASB Act 2003 to deal with ASB.

ASB strategy

These tools include:

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Acceptable behaviour contracts

Acceptable behaviour contracts (ABCs) are non-legally binding written contracts between one or more local agency and someone who has behaved anti-socially, outlining what that person should or should not do. They are often used with children and young people, but can equally be used for adults, when a warning has been unsuccessful in addressing a problem.

Anti-social behaviour injunctions

An injunction is a civil order made by the county court to compel an adult (over the age of 18) to do something, or to prevent a particular action or behaviour. They can be applied for by social landlords against tenants, owner-occupiers and non-tenants. Injunctions are used when someone is committing anti-social behaviour, including noise nuisance, verbal abuse, visitors causing nuisance to neighbours, untidy gardens and threats of violence or actual violence.

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Anti-social behaviour orders (ASBOs)

Anti-social behaviour orders are civil orders that protect the public from behaviour that causes, or is likely to cause harassment, alarm or distress. ASBOs are not criminal penalties, but breach of an ASBO is a criminal offence. They can be made on anyone aged 10 or over who has displayed anti-social behaviour in the previous six months. They are intended to protect the public from further anti-social behaviour.

Community agreements

Community agreements are written settlements reached between the residents of a community to resolve disputes. The agreement is based on the wishes of the majority, and facilitated by independent mediators who make private and confidential visits to each person involved. They are used when there is conflict or unrest within a neighbourhood.

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Crack house closure orders

When a property has been taken over by drug users or dealers of class A drugs crack house closure orders can be used to close the house down and keep it closed. An order can last for up to three months, and can be extended for a further three months. During this time the property will be sealed, and it is an offence to enter or remain in the property.

Demotion orders

Demotion orders are used by landlords when a tenant, resident or visitor to the tenant’s home has behaved or threatened to behave in a way which is capable of causing nuisance and affects the housing management of an area. They allow landlords to apply to the courts to reduce the security of tenure for tenants, by removing a number of tenancy rights, including the right to buy and the right to exchange. If a tenant continues to misbehave then action can be taken to seek possession of their home.

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Dispersal of groups

Dispersal powers are used in public spaces (such as shopping arcades or parks) where groups gather and intimidate and harass the public. Once an area has been designated a dispersal area then police can direct groups of two or more people to leave if they are causing a nuisance, and if they don’t live in the area. They may be excluded from the area for up to 24 hours.

Family intervention projects

When an agency has received numerous complaints about the behaviour of a family and the impact they’re having on their local community, they can use a family intervention project to work with that family to change their behaviour. The family is offered help to address the causes of their behaviour, along with supervision and enforcement to ensure they change it.

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Fixed penalty notices

Fixed penalty notices (FPNs) are one off fines issued for anti-social behaviour designed to help police tackle low level nuisance such as litter, fly-tipping and noise. They can be issued by local authority officers, and in a limited capacity by police community support officers (PCSOs). FPNs can be issued to anyone over 10 years old. Many are set at £75 but local authorities can set some fine levels locally. More serious offences such as truancy and noise nuisance attract larger fines.

Gating orders

Councils can order gating of a highway in order to prevent crime or anti-social behaviour from occurring. If the alley is a public right of way it can still be closed or diverted if suitable alternate routes exist and the council deems it necessary for the purposes of preventing or reducing crime and/or anti-social behaviour which would otherwise disrupt the life of the community.

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Individual support orders

Individual support orders can be attached to an ASBO against a person aged between 10 and 17. They contain positive obligations designed to tackle the underlying causes of the person’s anti-social behaviour, and are usually overseen by a member of the youth offending team or social services. The orders can last for up to six months, and can require the young person to attend up to two sessions a week. Failure to comply is a criminal offence.

Intervention orders

Intervention orders (IOs) can be attached to anti-social behaviour orders (ASBOs) in the same way as individual support orders (ISOs), and are designed to tackle anti-social behaviour as a result of drugs misuse. They require individuals who act anti-socially as a result of drugs misuse to comply with positive conditions that tackle his/her anti-social behaviour. IOs can only be given to individuals aged 18 or over and can last 6 months or less.

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Noise abatement notices

A noise abatement notice requires the abatement of noise nuisance or prohibits or restricts its occurrence or recurrence. They can also require a person to carry out works, and/or take other steps to stop the noise nuisance, for example seizing the noise making equipment. A notice must be served if the noisemaker cannot be persuaded to desist or restrict occurrences of the nuisance, or if the local authority is satisfied that a statutory nuisance continues to exist after a seven day deferral period.

Parenting contracts

Parenting contracts are voluntary agreements made between local agencies and a parent or parents. They set out what parents will do to address the anti-social behaviour of a child or children for whom they are responsible.

This may contain an agreement to attend a parenting programme, or to ensure that a child attends school regularly. They are often made between schools or local education authorities with the parent(s) of a child who has truanted or been excluded from school.

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Parenting orders

Parenting orders can be made by a court when there has been a problem with a young person’s behaviour. They impose requirements on the parent(s) or guardian, which will usually include their attendance on a guidance or counselling programme. Other requirements, such as ensuring that the child attends school, can also be included. Non-compliance can result in a fine of up to £1,000.

Parenting programmes

A parenting programme teaches parents techniques to improve their child’s behaviour. They can be used at the first sign of problems, for example when a warning about a child’s behaviour is first given. The programmes focus on teaching parents skills to remedy the causes of problem behaviour by building a relationship with the child, use of praise and incentives and establishing consistent boundaries, with ‘time out’ for infringements. They are delivered by a range of organisations including the NHS, schools, children’s centres and youth offending teams.

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Penalty notices for disorder

Penalty notices for disorder (PNDs) are one-off fines which can be issued on the spot for a range of low-level disorder offences such as throwing fireworks, being drunk and disorderly and causing harassment. They can be issued by the police, police community support officers and accredited persons to anyone over 16 years old, and attract penalties of £50 or £80 depending on the offence.