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 CouncilHotlines

Town Hall, Mulberry Place
5 Clove Crescent
London E14 2BG

In an emergency - Introduction

As a local authority it is our role to support the emergency services in the case of an emergency. We are on call 24 hours and are here to support the community in every way we can.

What is considered an emergency?

  • Natural disasters such as floods and storms
  • Pollution i.e. spillages, radioactive substances, toxic gasses
  • Any incident that is a threat to the welfare of the community
  • Any incident that will require special arrangements to co-ordinate council services
  • Acts of terrorism
  • War

The emergency plan

The council has an emergency plan in place that allows for the quick deployment of services during an incident. The following details are outlined in the plan:

  • Emergency arrangements
  • Emergency call-out lists
  • Rest / evacuation centre plans
  • Media plan

The borough emergency plan part 1 (Word 2MB)

The borough emergency plan part 2 (Word 583k)

 

Local resilience forums and community risk registers

One of the ways cooperation and information sharing is achieved is through Local Resilience Forums (LRFs). In London there are six LRFs, bringing together groups of five or six boroughs. Tower Hamlets is a part of the Central London LRF.

Download the area’s Community Risk Register from this link (PDF 450k).

Business continuity management

Major Incident Procedures - a guide for local businesses in Tower Hamlets (Word 144k)

Business Continuity Management Plan - template (Word 133k)

Strategic emergency plan

The strategic emergency plan is a comprehensive overview of London's co-ordinated response to a catastrophic incident, produced by the London Resilience Partnership.

For further information contact:

Tel: 020 7364 4181
Fax: 020 7364 4181
E-mail: emergencyplanning@towerhamlets.gov.uk

Out of office hours: Contact Tower Hamlets Council call-centre: Tel: 0207 364 7000

Visit: www.londonprepared.gov.uk

Pid No: 703