Third party reporting

Recommendation 16 of the Stephen Lawrence Inquiry Report highlighted a need for independent reporting sites and stated “that all possible steps should be taken by Police services at local level in consultation with local Government and other agencies and local communities to encourage the reporting of racist incidents and crimes.

This should include:

• The ability to report at locations other than police stations; and
• The ability to report 24 hours a day.

The third party reporting project was launched in October 2001 and re launched in March 2008. The scheme aims to encourage reporting by victims who may be reluctant to contact the police directly.

The sites serve an initial point of contact for all victims of hate crime, which includes racial and faith hate incidents, disability hate crime, age related incidents, crime against gypsy and travellers, newcomers and crime against the lesbian, gay, bisexual and transgender communities. 

For information on third party reporting centres, please contact the Hate crime policy and partnership team on 020 7364 6188.

Third Party Reporting Centres

Here are the details for the Third Party Reporting Centres in Tower Hamlets.

Age Concern Tower Hamlets
Appian Court Resource Centre, 87 Parnell Road, London E3 2RS
Tel: 020 8981 7124
Opening Times: Mon-Fri, 10am-4pm
Disability Access: Wheelchair accessible and with disabled toilets.

City Gateway Limehouse Youth Club
Limehouse Causeway, Limehouse, London E14 8BN
Tel: 020 7531 6199 / 07939 534 451
Opening Times: Mon-Fri 10am-8pm
(Mondays, Thursdays & Fridays, 10-9pm)
Language Provisions: Multi-lingual leaflets available
Disability Access: Wheelchair accessible and disabled toilets.

Council One Stop Shops

Opening Times: Mon-Fri 9am-5pm, and Sat 9am-1pm (Bethnal Green and Stepney only)
Language Provisions: Interpreting services available on request
Disability Access: Wheelchair accessible.

Bethnal Green
1 Rushmead, Bethnal Green, London, E2 6NE

Bow and North Poplar
1, Ewart Place (off Roman Road), Gladstone Place, London, E3 5EQ.

Isle of Dogs
Jack Dash House, 2 Lawn House Close, Marsh Wall, London, E14 9YQ.

Stepney and Wapping
Cheviot House, 227-233 Commercial Road, London, E1 2BU

South Poplar
15 Market Square (Chrisp Street), London, E14 6AQ.

Dellow Centre
82 Wentworth Street, London E1 7SA
Tel: 020 7375 0020
Opening Times: Mon-Fri, 9:15am-3:30pm
Closed between 12pm-1pm
Language Provisions: Written information available in Somali, Bengali, Urdu, and Arabic
Disability Access: Disabled toilets.

Disability Information Training Opportunities
40-50 Southern Grove, London E3 4PX
Tel: 020 7364 6564
Opening Times: Tues-Fri, 10am-5pm
Language Provisions: Available on request
Disability Access: Blue Badge parking bays, wheelchair accessible, disabled toilets, British Sign Language on request.

London Muslim Centre
46 Whitechapel Road, London E1 1JX
Tel: 020 7650 3000
Opening Times: Mon-Sun, 10am-9pm
Language Provisions: Arabic, Bengali, Urdu, and Somali
Disability Access: Wheelchair accessible.

Positive East - Stepney
159 Mile End Road, London E1 4AQ
Tel: 020 7791 2855
Opening Times: Mon-Fri 9:30am-6:30pm
Language Provisions: All languages available via Language Line
Disability Access: Wheelchair accessible and disabled toilets.

Praxis
Pott Street, London, E2 0EF
Tel: 020 7729 7985
Opening Times: Mon-Fri, 9:30am-5:30pm
Language Provisions: Staff speak Somali, Arabic, Kurdish, French, Kiryrwandan, Swahili, Spanish, Italian, Russian, Lithuanian, Bengali, Hindi, Urdu, Amharic, Tigrinya, Bulgarian. Limited access to telephone interpreters for other languages
Disability Access: Wheelchair accessible, disabled toilets, minicom available (020 7729 0154).

Shadwell Centre
455 The Highway, London E1W 3HP
Tel: 020 7364 5834
Opening Times: Mon-Fri, 9.30am-5.30pm
Language Provisions: English, Bengali, Somali, and Twi
Disability Access: Wheelchair accessible.

Step Forward [Tower Hamlets]
234 Bethnal Green Road, London E2 0AA
Tel: 020 7739 3082
Opening Times: Mon-Fri, 10am-6pm
Language Provisions: Bengali
Disability Access: Wheelchair accessible.

Tower Hamlets Victim Support Scheme
3 Merchant Street, Bow, London E3 4UJ.
Tel: 020 8981 8421
Opening Times: Mon-Fri, 9.30am-5pm
Language Provisions: Bengali, Sylheti, and access to Language Line
Disability Access: Not wheelchair accessible but can provide home visits where required.

Young People’s One Stop Shop
150 Burdett Road, Mile End Park, London E3 4JT
Tel: 020 8880 6190
Opening Times: Mon-Fri, 9am-5pm
Language Provisions: Interpreting services available on request
Disability Access: Wheelchair accessible.

View Map of Third Party Reporting Centres.