If you're burgled

First of all, do not panic! Your action and behaviour at the time can make the difference between the arrest and conviction of the burglars or giving them another chance to carry on with their dishonest practices.

Do not touch anything

If you have the misfortune to be the victim of burglary, it is vital that no-one touches anything concerned with the crime. Try to keep away from the main area affected.
Then call the police.

Remain calm, await the arrival of the police and find something positive to do. List all items that may have been stolen so that later you have a clear idea of what you need to check.

Possible clues

Be prepared to give the police as many facts as possible about what you have noticed: for instance, doors open that are usually shut, unusual footprints in the garden, strangers that have recently called.

If you can, write it down. When the police arrive, give them a written account. They may learn more from reading than merely from your answers to their questions, and may have a better idea of what to ask about.

It is the contents of your home to which the thief is attracted, and it is up to you to safeguard them as well as you are able.

It is wise to photograph anything of special value and keep receipts and details in an insurance file. The use of a security marking pen will also assist the police in helping you to recover your property, some of which neither you or the insurance company will be able to replace. Your postal code and house number or the first two letters of its name are all that is required.

If you have items of special value, such as antiques, you would be well advised to contact a loss assessor or valuer to have them valued.