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 CouncilHotlines

Town Hall, Mulberry Place
5 Clove Crescent
London E14 2BG

Passenger bookings forms

Please read the description of the booking forms to ensure  the correct form is completed. You may complete these online or download them to use at a later date.

One off journey form

To be completed for one off journeys or bookings required for a regular period. An Addition/Deletion form may be completed to complement information.

Addition and deletion form

To be completed by Care managers, schools and education departments to refer new service users. Unless the form is completed by a special needs school or a nominated person from education or social services no transport can be arranged before authorisation is confirmed.

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Variation form

To amend existing service users transport arrangements

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Curricular journey booking form

For schools intending to book swimming and other curricular journeys.

Please note:

  • Internal clients, i.e. Care Managers must provide a cost code.
  • All journeys will be recharge or invoiced after the journey has taken place.
  • No booking can be guaranteed until price and availability has been confirmed.

Terms & conditions:

By completing the booking forms you are agreeing to Transport Services Unit terms and conditions:

Please contact us if you need help completing the form or require additional information.