Wapping to Surrey Quays bus service

A council bus service operates from Wapping Station to Surrey Quays Shopping Centre during the closure of the East London Line. The service will be extended to operate Monday to Saturday from 5th April 2008.

The limited service is free and exclusive to local residents. Proof of residence is required when boarding the bus for the first time to obtain your travel permit.

Timetable - Monday to Friday

From Wapping: 10.30  11.30  13.30  14.30
(across road from station, bus stop C)

From Surrey Quays: 11.00  12.00  14.00  15.00
Shopping Centre (adjacent to taxi pick-up point)

Timetable - Saturdays only

From Wapping: 10.00  11.00  12.00  14.00  15.00  16.00
(across road from station, bus stop C)

From Surrey Quays: 10.30   11.30   12.30   14.30  15.30  16.30

Shopping Centre (adjacent to taxi pick-up point)

 

Your questions answered:

How long will the service run?
It will run for the duration of the closure of the East London Line, subject to usage

How much does it cost, where do I get a permit to travel?
The service is free to Tower Hamlets residents.  However, you will need a permit to travel.  The permit is issued on the bus during your first journey - all you need to do is produce a utility bill or similar proof of residence and a permit to travel will be issued for the lifetime of the service.

Which days of the week does it operate?
Monday to Saturday only. There is no service on Sundays or on Bank Holidays.

Where does it pick up / set down?
At Wapping -  the bus makes use of bus stop C across the road from the station, just east of Clave Street.
At Surrey Quays Shopping Centre - the bus uses the disabled coaches bay next to the Taxi pick-up point close to Tesco.  This is where you will be set down on arrival, and where you will be picked up from on the way home.

Is it wheelchair accessible?
The bus is wheelchair accessible. It has a tail lift and an attendant to help. However, only one wheelchair may be carried per journey.

Can I take an animal?
No – except for an assistance dog. However, only one may be carried per journey.

What other services are available?
London Underground will be operating a rail replacement bus service between Wapping, Shadwell and Whitechapel.  Information on these services can be obtained from London Underground Customer Services on 0845 330 9880 or TfL's 24 hour Travel Information line on 020 7222 1234.

Pid No: 569