Comprehensive performance assessment

The Comprehensive Performance Assessment (CPA) measures how well councils are delivering services for local people and communities. It looks at performance from a range of perspectives and combines a set of judgements to provide both a simply understood rating and a more complex picture of where to focus activity to ensure improvement.

The main elements of the CPA process are:

• Corporate assessment
• Use of resources
• Service assessments

For each area the Audit Commission rates the council on a score of 0-4. Our current scores are:

• Corporate Assessment, 4
• Children’s Services, 4
• Adult Services, 4
• Use of Resources, 3
• Housing, 3
• Environment, 2
• Culture, 3
• Benefits, 4
  

All of the above come together into an overall rating for the Council of 4 stars.

There is also a Direction of Travel that is based on the service scores, performance indicators and a self-assessment. Our present rating is at the top level of Improving Strongly.

Download a copy of the 2008 performance assessment scorecard (pdf 149k)

More information

Audit commission website

The Audit Commission's full report - 2002 (pdf 200k)

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