Social Fund crisis & support grants
From April 2, the council can provide financial support to some
of the most vulnerable residents of Tower Hamlets.
Crisis & Support Grants replace Community Care Grants and
Crisis Loans, which used to be provided by Job Centres and the
Department for Work & Pensions.
Funds for the Grants are very limited, and there are strict
eligibility criteria to ensure we can support people in the
greatest need. To apply, you must be 16 or over, and must not be
subject to any UK immigration control. Unless you are applying
through a council social worker or one of our partner agencies, you
must live in Tower Hamlets and be receiving Housing Benefit and you
must not be subject to any DWP welfare sanctions.
Crisis Grants are designed to help people who
have experienced a sudden crisis or who are at risk of one. They
can help in the short term with living costs, such as food, heating
and accommodation, if you are a victim of crime or suffer another
Support Grants provide help for the longer
term, enabling people to live independently and safely in the
community. They can help if you are leaving care, moving to or from
supported housing or if it is unsafe to remain in your current
apply for a crisis grant or support grant use our online form,
please make sure you have your National Insurance number, bank
account details and (if you receive it) Housing Benefit claim
reference. You will be asked questions about your eligibility to
apply, your circumstances and the help you are asking for. You will
be informed if you qualify for a Grant, and the total amount you
have applied for.
submit your crisis grant or support grant
application, we will assess it and check the information you
have provided. We aim to do this as quickly as possible.
We will then let you know the outcome: we will give the reasons
if your application is unsuccessful; or we will tell you the amount
of your Grant if it was approved. Depending on what you choose, the
Grant will be paid into your bank account or can be collected in
cash from the cashiers office between 9.30am and 4pm, Monday
If you are unhappy with our decision, you can appeal by writing
Crisis & support grants
Albert Jacob House
62 Roman Road