Performance
In order to manage performance to deliver improvement we need to
know how we are doing. We measure our performance corporately
against nationally as well as locally determined indicators. This
information is published annually in the Best Value Performance
Plan.
Council decisions are overseen by the council’s overview and
scrutiny committee, which has a role in monitoring and improving
performance.
In addition, council performance is also
assessed externally by the Audit Commission through the
Comprehensive Performance Assessment (CPA), as a way of supporting
councils to deliver improvements in services to local people. The
CPA brings together existing information on service performance
with a corporate assessment of a council's ability to improve.
Comprehensive area
assessment
The Comprehensive Performance Assessment
measures how well councils are delivering services for local people
and communities. It looks at performance from a range of
perspectives and combines a set of judgements to provide both a
simply understood rating and a more complex picture of where to
focus activity to ensure improvement.
Council performance
indicators
Central Government requires each local
authority to collect and publish a range of performance indicators
reflecting the services the authority provides. The indicators are
verified by an external auditor from the Audit Commission.
Executive forward
plan
The council is required to provide a forward
plan of key decisions to be made by the executive. The plan is
required to cover a period of four months and to be updated every
month.
See also
Borough statistics, including
ThisBorough online information