New parking charges 6 April

Please note that new fees and charges for parking products and services will come into force on Thursday 6 April 2017.

The annual review looked at every product and service that we provide in order to ensure that the council's costs were covered for each individual product, while balancing the levels of parking demand in the borough with affordability for customers. This review was completed in December 2016 and the fees and charges were submitted through the council's Forward Plan, with final approval being given in January 2017.

The new fees will come in to force on Thursday 6 April 2017, however the permit surcharges will not be implemented until April 2018. Download new parking charges 6 April 2017 for details. This has also been advertised in the East London Advertiser – Legal and Public Notices on 16 March 2017.

Parking zones and charges

A controlled parking zone, often referred to as a CPZ, is an area where the council has introduced restrictions on parking during certain times. These restrictions only apply to public roads. Other restrictions apply to private land and streets such as council estates.

When you enter a controlled parking zone you will see a CPZ entry sign, telling you the days and the hours that the restrictions apply to.

Signs displaying the restricted hours and the mini-zone identification code are also erected on all bays throughout the borough, and on pay and display machines.

Where are the controlled parking zones?

The borough currently has four main controlled parking zones (with mini zones within these):

  • Zone A: Bethnal Green area – six mini-zones
  • Zone B: Bow, Poplar and Fish Island – four mini-zones
  • Zone C: Stepney and Wapping area – four mini-zones
  • Zone D: Isle of Dogs area – two mini-zones.

Our Controlled Parking Zones Map shows the boundaries of our zones and pay & display charges per hour per zone within Tower Hamlets

Our online map viewer shows CPZs, as well disabled parking bays, pay & display bays, resident’s permit bays, business permit bays and motorcycle bays. 

Parking restriction times

Mini-zones A1 and A2

Restrictions apply Monday to Friday, 8.30am to 5.30pm; Sunday, 8.30am to 2pm.

Mini-zones A3, B1, and the Chrisp Street area of B3

Restrictions apply Monday to Saturday, 8.30am to 5.30pm.

Mini-zones A4, B2, B3 (excluding Chrisp Street area), C1, C2 (except Trinity Square), C3, C4, D1 and D2.

Restrictions apply Monday to Friday, 8.30am to 5.30pm.

Mini-zone A5 

Restrictions apply between Monday to Friday, 8.30am to 7pm; Sunday, 8.30am to 2pm.

Mini-zone A6

Restrictions apply Monday to Sunday, 8.30am to 10pm in RESIDENT permit holders parking bays only in streets to the west of Brick Lane, otherwise restrictions apply Monday to Friday, 8.30am to 7pm; Sunday, 8.30am to 2pm.

Mini-Zone B4

Restrictions apply Monday to Saturday, 8.30am to 7.30pm.

Trinity Square area of C2,

Restrictions apply Monday to Saturday, 8.30am to 5.30pm; Sunday, 8.30am to 2pm.

Pay and park

Charges  

Zones Charge per hour

A1, A2, A5, A6, C1, C2

£4.60

A3, A4, C3, C4

£4.00

B1, B2, B3, B4, D1, D2

£3.60

Roman Road Car park, (30 spaces) - Operation times: Monday to Saturday 8.30am to 5.30pm

£3.60, max stay 2 hours

St Marks Gate Car park, (49 spaces) - Operation times: Monday to Sunday, 8.30am to 10pm

Monday-Sunday up to 1 hour £2.20, Monday to Friday, All day £7.20, Saturday & Sunday for 4 hours £3.20, Saturday & Sunday, All Day £5.20

Haverfield Road Car park, (14 spaces)  - Operation times Monday to Sunday, 8.30am to 10pm

Monday-Sunday, up to 1 hour £2.20, Monday to Friday All day £7.20, Saturday & Sunday for 4   hours £3.20, Saturday & Sunday All Day £5.20.

Lawton Road Car park, (17 spaces) - Operation times, Monday to Sunday, 8.30am to 10pm

Monday-Sunday, up to 1 hour £2.20, Monday to Friday, All day £7.20, Saturday & Sunday for 4   hours £3.20, Saturday & Sunday, All Day £5.20.

John Orwell Car park, (33 spaces) - Operation   times, Monday to Sunday, 8.30am to 10pm

Monday-Sunday, up to 1 hour £2.20, Monday to Friday, All day £7.20, Saturday & Sunday for 4   hours £3.20, Saturday & Sunday, All Day £5.20.

Victoria Park, Grove Road Car park, (65 spaces) Operation times Monday to Sunday, 8.30am to 10pm

Monday-Sunday, up to 1 hour £2.20, Monday to Friday, All day £7.20, Saturday & Sunday for 4   hours £3.20, Saturday & Sunday, All Day £5.20.

ZonesCharge per hour

A1, A2, A5, A6, C1, C2

£4.60

A3, A4, C3, C4

£4.00

B1, B2, B3, B4, D1, D2

£3.60

Roman Road car park

£3.60

 

The maximum stay is between 2 and 4 hours (please see relevant machine) – vehicles cannot return within an hour of leaving. The minimum time that can be bought is 30 minutes and tickets should be bought not more than five minutes after parking (not in advance).

The ticket should be displayed clearly visible on the dashboard or windscreen.

Pay by phone

All of Tower Hamlets’ ‘on-street’ pay & display and shared-use bays have a PayByPhone parking service. 

PayByPhone is a quick and secure way to pay for parking. Instead of having to find the right change for a pay and display machine, you can simply use your mobile phone to pay and the parking fee is charged to your credit or debit card. You can also choose to receive reminder texts so that you always know when your parking session is about to end. You no longer need to hurry back to your vehicle as you can use your mobile phone to add more parking time from wherever you are. To use the service you need to register your vehicle and payment card details. You only need to do this once and then you can use PayByPhone whenever you need to pay for parking.

There are four ways that you can use PayByPhone

Paying cash

All our machines accept 10p, 20p, 50p, £1 and £2; they do not accept any foreign coins including the Euro.

If a machine is faulty then you must use the next nearest machine or PayByPhone. We insist on this to prevent machines deliberately being vandalised to obtain free parking.

If you have lost money in the machine please do not put any more in. Instead you should use an alternative machine and report the faulty pay & display machine online or call 020 7364 6820/6586. Refunds must be requesting in writing to:

Service and Technical Equipment Manager, On-Street Maintenance Team, Parking, Mobility & Transport Services, Mulberry Place, P O Box 55739, 5 Clove Crescent, London, E14 1BY.

Parking with a permit

A permit holder can park within their main zone for an unlimited period. For example, an A1 permit holder can park without time limit in A1, A2, A3, A4, A5, or A6.

A permit holder can park for up to three hours in any other zone. For example, an A1 permit holder can park for up to three hours in B1.

Where to park during the controlled hours

When you are in the controlled parking zone, you will see a range of bays marked out on the road with white lines, with signs erected to indicate who may park in these bays. View examples of commonly used parking signs.

During the controlled hours, you can only park in a bay if your vehicle meets the criteria specified on these signs. Please note that on public holidays the controls on parking bays do not apply.

We have different types of bays to reflect different types of parking users:

  • resident permit bay
  • permit holders bay
  • business permit bay
  • permit and pay and display bay
  • personalised disabled bay
  • car club bays
  • suspension signs
  • doctors bay

Make sure that when you park your vehicle:

  • you are allowed to park in the bay you have chosen
  • you have the relevant permit, visitor scratchcard or pay & display ticket, appropriate to that bay
  • your permit, etc is clearly on display so that all the details can be seen
  • your permit, etc is valid – for example, make sure the permit has not expired
  • your vehicle is parked with all the wheels within the white lines.

Where to park outside controlled hours

Bays

When the CPZ hours do not apply, you can park your vehicle in any bay, except the car club bays, disabled bays and doctor bays.

Single yellow lines

You can park on a single yellow line in a CPZ outside of the restricted hours, or the hours stated on any supplementary plates.