Transport for pupils with special educational needs

Children, Schools and Families Directorate provides transport for pupils with special educational needs (SEN) to both day and residential schools in Tower Hamlets and elsewhere.

All of our police-checked drivers and passenger assistants have been trained to greet passengers politely and ensure that they travel in comfort and safety.

Our SEN transport operates to scheduled times and arrives at the collection and drop off point at these times, subject to traffic conditions. We advise parents/carers of their child’s transport arrangements (pick up and drop off times) before the journey starts.

Our multi-lingual brochure contains details of transport services available to children with special educational needs when travelling from home to school, as well as eligibility guidelines. The brochure also contains information about:

  • The law
  • The decision making process
  • The special education needs code of practice
  • Transport arrangements
  • The transport provider
  • The standards of the transport unit
  • The parent’s responsibilities
  • How to complain or make suggestions
  • How to get in touch

Home/school travel for children with special educational needs brochure (PDF, 371kb). If you wish to be sent a copy of the brochure, please use the contact details below.

Online enquiry

For further information from the SEN department, please complete the online enquiry form and you should be contacted within five working days.

For further information contact:

Tower Hamlets Directorate of Children’s Services
Mulberry Place
5 Clove Crescent
London E14 2BG
Tel: 020 7364 5006
Email: childrensservices@towerhamlets.gov.uk

The Transport Unit

Tel: 020 7364 1060
Email: tsu@towerhamlets.gov.uk

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