Sheltered housing for homeless people
Homeless people who fit eligibility criteria
(age and needs) for council run sheltered accommodation can apply
for a place and will be assessed for suitability. Where they
do not fit eligibility for sheltered accommodation they will be
considered for other council run housing in the standard way.
The homeless services temporary accommodation team
The team aims to:
- produce and provide the best value temporary accommodation for
Tower Hamlets' homeless applicants
- ensure high standards of property environment and
maintenance
- respond to the requirements of our customers and
contractors to ensure best value for both the council and our
applicants
The temporary accommodation portfolio
Our portfolio includes:
- units owned/managed by registered social landlords
- council-owned units awaiting demolition and redevelopment which
are provided as furnished non-secure tenancies
- supported accommodation for women at risk of domestic
violence
- designated units for children leaving care
- bed and breakfast hotels
Unfortunately, 30 per cent of our temporary accommodation is
currently outside the borough.
Who should contact us
- if you have any query regarding the condition and safety of
your premises and should report to the below officers without
delay
- if you are experiencing anti-social behaviour
- if you are unhappy with the service provided by your
landlord
How to contact us
Albert Jacob House
62, Roman Road
Bethnal Green
London
E2 0PG
Tel: 020 7364 7474
Fax: 020 7364 7477
E-mail: homeless@towerhamlets.gov.uk
Opening times: Monday to Friday 9.30am -
4pm
Telephone times: Monday to Friday 9am - 5pm
Access
The homeless service offices are fully accessible to wheelchair
users. We have an induction loop for hard of hearing users and sign
language can be arranged if needed.
If you have any other specific needs or disabilities, we will do
all we can to make the service available to you.
Transport
Nearest tube station: Bethnal Green
Nearest bus routes:
- 8 and D6 (Roman Road)
- 309 (Globe Road)
- 106, 254 (Cambridge Heath Road)