Support for carers
Tower Hamlets adults health and wellbeing service offer a range
of support for carers. We will carry out an assessment of the needs
of the person that you care for, and can provide practical support
through direct services such as care at home, day services, or if
they prefer, money to arrange their own support services called a
direct payment.
How much support someone gets will depend on how disabled they
are by their condition, and the social worker should liaise with
the person's health workers to get a clear picture of this.
Whether or not the person you care for is willing to have an
assessment, as a carer you are entitled to an assessment of your
own needs for support which should take into account what you have
to do for the person and the impact it has on your own life and
routine, including on your work, social and leisure activities.
This should also be carried out by the team that would be
assessing the person you care for, and they should liaise with your
own borough if you don't live in Tower Hamlets and you need local
support services to where you live.
Adults health and wellbeing also commission other local
organisations to provide support and services for carers and you
can contact these organisations directly for advice and information
on caring for someone and the services you may be entitled to.
Who is a carer?
A carer is anyone who regularly looks after someone who is too
ill, disabled, or frail to manage alone. Often people don’t think
of themselves as ‘carers’ – they may be wives, husbands, sons,
daughters, parents, other relatives, or friends and neighbours, who
find themselves caring for someone and simply get on with what
needs to be done.
You don’t always have to live with the person you’re caring for
but your help might be essential to help someone go on living in
their own home.
Being recognised as a carer can be a help – it’s an
acknowledgement that you are doing a very important job, which can
be both physically and emotionally demanding.
How to access the service
It can be hard to work out which part of adults health and
wellbeing you need to talk to, as different teams deal with
different issues.
If you're caring for an adult over the age of 18 there is one
central team to contact in the first instance. They will forward
your details to the right team within 24 hours.
- Adults social care team - Mon-Fri 8am-8pm - 020 7364 5005
If you are caring for a disabled child you should phone children
and families services on 020 7364 5606.
For general information contact the Carers
Centre
Princess Royal Trust for Carers
Tower Hamlets Carers Centre
21 Brayford Square
London
E1 OSG
Tel: 0207 790 1765
Visit the Carers
Centre website.
To download a copy of the carer’s assessment leaflet, follow
this link to the Department
of Health’s website.
Useful links:
Alzheimers Society, Tower Hamlets, (for carers of people with
dementia and memory problems)
Tel: 0207 392 9631
Visit the Alzheimers society
website
Family Welfare Association (for support to families of people
with mental health conditions)
22-28 Underwood Rd
E1 5AW
Tel: 0207 364 3406
Age Concern, (for carers of older people)
82 Russia Lane
E2 9LU
Tel: 0208 981 7124
Visit Age Concern's website
APASENTH Care Services (for Asian families caring for someone
with a learning disability)
The Brady Centre
192-6 Hanbury St
E1 5HU
Visit Apasenth's website
St Hilda's East Community Centre
18 Club Row
E2 7EY
Tel: 0207 739 8066
Visit St. Hildas website
Black Women's Health and Family Support (support for Somalian
carers)
82 Russia Lane
E2
Tel: 0208 980 3503
Email: bwhafs@btconnect.com
Jewish Care
Tel: 0208 922 2222
Visit the Jewish Care website
London Buddhist Centre
51 Roman Road
Bethnal Green
London E2 0HU
Tel: 0845 458 4716
TLC Care Services
3rd Floor
77 East Road
London N1 6AH
Tel:020 7017 2836
Fax:020 7017 2837
Email: towerhamletsrespite@tlccare.org.uk
Visit the TLC Care Services website