Translating and interpreting services
Adult health and wellbeing directorate
employs four Bengali / Sylheti interpreters (two male
and two female), and one Somali interpreter.
For other languages, we use an interpreting /
translation agency. Interpreting or translation work in any
language can be arranged through your social worker.
If you use services provided or arranged by
adult health and wellbeing or children services social work teams,
and need to discuss something with a member of staff who does not
speak your language, we can provide an interpreter to allow you to
understand each other.
In most circumstances, we can arrange
interpreting for meetings and consultations, for phone calls, and
sometimes also produce brief written materials in other
languages.
For people who cannot phone us and do not have
anyone who can phone on their behalf, all council offices have
'Pointer Cards' with examples of the range of languages in Tower
Hamlets. People can visually identify their own language and
an interpreter can be found.
How to contact us
Book an appointment with the
council's interpreting team on:
Tel: 020 7364 2197
Email: interpreting@towerhamlets.gov.uk
The number is open to take bookings 9am to 5pm,
Monday to Thursday.