Translating and interpreting services
Adult health and wellbeing directorate
employs four Bengali / Sylheti interpreters (two male
and two female), and one Somali interpreter.
For other languages, we use an interpreting /
translation agency. Interpreting or translation work in any
language can be arranged through your social worker.
If you use services provided or arranged by
adult health and wellbeing or children services social work teams,
and need to discuss something with a member of staff who does not
speak your language, we can provide an interpreter to allow you to
understand each other.
Simply contact your social worker or the
contact centre on 020 7364 5005.
In most circumstances, we can arrange interpreting for meetings
and consultations, for phone calls, and sometimes also produce
brief written materials in other languages.
For people who cannot phone us and do not have
anyone who can phone on their behalf, all council offices have
'Pointer Cards' with examples of the range of languages in Tower
Hamlets. People can visually identify their own language and
an interpreter can be found.
How to contact us
Contact the council’s social care team:
Tel: 020 7364 5005
Email: adultcare@towerhamlets.gov.uk