Supported and sheltered housing
Sheltered housing offers a secure, independent
lifestyle with support and activities available when you require.
Sheltered housing is not a residential or care home, but is
specially designed for couples and individuals aged 60 and over
(some schemes take younger people) who need a certain level of
support but want a home of their own.
There are 32 sheltered housing schemes in
Tower Hamlets and they are managed by a number of different housing
providers. Most have a sheltered housing officer or scheme manager
who provides support to tenants Monday to Friday during working
hours. A care alarm is fitted in your flat for emergency help when
the manager is not there.
Some schemes have residential managers who
live on site and are available in the event of an emergency.
Sheltered managers do not provide personal care, shopping, cleaning
or cooking. All sheltered flats are self-contained with their own
kitchen, bathroom and living area.
Support by the scheme manager includes:
- assessment of your support needs upon arrival with reviews at
later dates
- daily visits to ensure your welfare
- maintenance of the building and grounds
- organisation of activities and social networks
- help with appointments and benefits
Advantages of sheltered housing include:
- purpose built living for people aged 60 and over
- secure and independent flat of your own with secure
tenancy
- a secure common entrance and your own front door to your
flat
- communal areas
- regular social activities
- support through a scheme manager during business hours
How to contact us
For more information about sheltered housing,
please contact the local lettings team on:
- 020 7364 0279
- 020 7364 0361
- 020 7364 0209
Alternatively you can contact the First
Response team on 0207 364 5005 or email us at adultcare@towerhamlets.gov.uk
Or in person at one of the following One Stop
Shops: