Trading standards advice to businesses
Trading standards advice leaflets
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About trading standards
The council's trading standards office advises on and enforces a
wide range of laws designed to protect consumers in the
borough. A consumer is anyone purchasing goods or services
from any retail outlet, such as a restaurant, shop or market
stall.
The most important laws that trading standards and consumer
services officers enforce are the Consumer Protection from Unfair
Trading Regulations 2008 and the Consumer Credit Act 1974 as
amended. Both pieces of legislation have proved to be
effective in outlawing untrue claims made about goods and services
sold to the public. The acts are a major force both for the
protection of the consumer and in ensuring fair trading.
If you think you have been a victim of a trader or traders
acting illegally in the borough, then tower hamlets trading
standards officers are on hand to help you. If you experience
this kind of problem with goods or services then please contact us
in confidence to discuss the matter.
Further information on Trading Standards advice to business
Contact
Tower Hamlets Trading Standards Team
Mulberry Place (AH)
PO Box 55739
5 Clove Crescent
E14 1BY
Opening hours are 9am to 5pm on Monday to Friday.
For consumer complaints and enquiries telephone: 020 7364 6767
or
Consumer Direct (national helpline): 08454 040506
For business complaints and enquiries telephone: 020 7364
5008
Fax: 020 7364 6901
Email: tradingstandards@towerhamlets.gov.uk
For further information