Vehicle Removal
If you believe that your vehicle has been
removed from any public highway in London or from an Estate in
Tower Hamlets, please contact TRACE on 0845 206 8602.Trace will
inform you of the location of the pound your vehicle has been
removed to.
This is a 24 hour service.
If your vehicle has been taken to the
Council’s Tower Hamlets Car Pound, you will need to visit in person
to pay the relevant fees and collect your vehicle. You will
need to supply one of the following documents that identifies you
as the owner of the vehicle:
The Vehicle Registration Certificate (V5C)
- The tear off section of the Vehicle Registration Certificate
(V5C/2), known as the “new keeper’s supplement”, is acceptable if
accompanied by evidence of insurance cover. If you confirm
the vehicle is not insured, it will not be released until evidence
of insurance is produced
- A valid insurance certificate (or cover note) for the vehicle
that names the person collecting the vehicle
- Copy of the lease or hire agreement.
You will also need to provide proof of
identity. Proof of address will be required if not shown on
the proof of vehicle ownership.
Contact us
585 - 593 Commercial Road
London E1 0HJ
tel: 020 7364 1353
Open: Monday to Sunday, 8am - 11pm
Payment should be by cash or credit/debit card (not
American Express).
Further Enquiries
Parking Helpline: 020 7364 5003 (Open: Monday to Friday from 8am
to 8pm, Saturday from 8am to 4pm)
Fax number: 020 7364 6797
e-mail:parking@towerhamlets.gov.uk