Resident parking permit
You must live
in the borough to apply for a resident parking permit.You will have
to complete an application form and provide the following:
All new applications must be made in person at your
local One Stop
Shop and paid for by debit or credit
If you live in a car-free property,
you do not qualify for an on-street parking permit unless you
- the holder of a disabled person’s (blue) badge
- a decantee
- eligible under the Permit Transfer Scheme.
If you are not the person liable for council tax or the
registered keeper of the vehicle please refer to Sections 7
and 8 of the application form to see what other proofs we
If you are unable to meet the above criteria you will not
qualify for a permit. However, if you would like us to consider
your circumstances, you must write to Parking Permits, PO Box
62475, London E14 1GL or email us at firstname.lastname@example.org.
We will respond to your letter within five working days.
Download the resident
parking permit application form (pdf 107
Change in details
If you change your name, address or vehicle
(including the registration number) you must return your permit for
a refund, make a new application and provide the relevant
The refund will be calculated on the number of
full months remaining ( if the amount due back is at least £10).
The refund will be made back to the original debit or credit card
or, if this is not possible a refund will be made by bank transfer
(BACS) or cheque within 28 days.
Where to park
Providing your parking permit is correctly displayed you can
park in your zone all day in parking bays signed:
- Resident permit holders only
- Permit holders only
- Permit holders only or pay at machine.
You may also visit other zones in Tower Hamlets for up to three
hours per day. During this period (which commences when you first
park in the visited zone) you may make further journeys using
parking bays signed “Resident Permit Holders Only”, “Permit Holders
Only”, or “Permit Holders or Pay at Machine” to park. However, if
you use your parking permit in that zone after three hours
have elapsed, you may be issued with a Penalty Charge Notice. You
are not limited to visiting one zone a day, but you are limited to
a maximum of three hours in any zone.
Find out more about the borough's parking zones.
Your parking permit is not valid for parking in bays signed
differently to those above or off-street on estates. You should
also make sure you do not park in suspended bays regardless of
whether or not the reason for the suspension is apparent.
How much does a resident permit cost?
The price of a permit is determined by the CO2
recorded on the UK vehicle registration certificate (V5C) and
the number of permits already issued at the property. If the
CO2 is not recorded the engine size will be used to calculate the
permit price. If you drive a ‘dual fuel’ vehicle without the
CO2 recorded, you will qualify for a one price band reduction.
There is no charge for an electric vehicle.
If you are unable to provide the V5C you may be charged the
highest price band (G2).
To qualify for a free permit you must provide one of the
original documents listed below:
- Disability living allowance award letter showing the higher
rate mobility component
- DLA404 certificate or DLA403 form
- Motability insurance certificate
- Higher rate attendance allowance award letter
Please note that a free permit will only be issued at the
address of the person in receipt of benefit and the application
must be completed in their name if the nominated driver lives at
another address in the borough.
More information on exemptions.
Parking helpline: 020 7364 5003 (Monday to Friday, 8am to 8pm;
Saturday, 8am to 4pm)
Fax number: 020 7364 6797