Resident parking permit

ParkingYou must live in the borough to apply for a resident parking permit.You will have to complete an application form and provide the following:

All new applications must be made in person at your local One Stop Shop and paid for by debit or credit card.

If you live in a car-free property, you do not qualify for an on-street parking permit unless you are:

  • the holder of a disabled person’s (blue) badge
  • a decantee
  • eligible under the Permit Transfer Scheme.

If you are not the person liable for council tax or the registered keeper of the vehicle please refer to Sections 7 and 8 of the application form to see what other proofs we accept.

If you are unable to meet the above criteria you will not qualify for a permit. However, if you would like us to consider your circumstances, you must write to Parking Permits, PO Box 62475, London E14 1GL or email us at permits@towerhamlets.gov.uk. We will respond to your letter within five working days.

Download the resident parking permit application form (pdf 107 kb).

Change in details

If you change your name, address or vehicle (including the registration number) you must return your permit for a refund, make a new application and provide the relevant proofs.

The refund will be calculated on the number of full months remaining ( if the amount due back is at least £10). The refund will be made back to the original debit or credit card or, if this is not possible a refund will be made by bank transfer (BACS) or cheque within 28 days.

Where to park

Providing your parking permit is correctly displayed you can park in your zone all day in parking bays signed:

  • Resident permit holders only
  • Permit holders only
  • Permit holders only or pay at machine.

You may also visit other zones in Tower Hamlets for up to three hours per day. During this period (which commences when you first park in the visited zone) you may make further journeys using parking bays signed “Resident Permit Holders Only”, “Permit Holders Only”, or “Permit Holders or Pay at Machine” to park. However, if you use your parking permit in that zone after three hours have elapsed, you may be issued with a Penalty Charge Notice. You are not limited to visiting one zone a day, but you are limited to a maximum of three hours in any zone.

Find out more about the borough's parking zones.

Your parking permit is not valid for parking in bays signed differently to those above or off-street on estates. You should also make sure you do not park in suspended bays regardless of whether or not the reason for the suspension is apparent.

How much does a resident permit cost?

The price of a permit is determined by the CO2 recorded on the UK vehicle registration certificate (V5C) and the number of permits already issued at the property. If the CO2 is not recorded the engine size will be used to calculate the permit price. If you drive a ‘dual fuel’ vehicle without the CO2 recorded, you will qualify for a one price band reduction. There is no charge for an electric vehicle.

If you are unable to provide the V5C you may be charged the highest price band (G2).

View the latest charges

Exemptions

To qualify for a free permit you must provide one of the original documents listed below:

  • Disability living allowance award letter showing the higher rate mobility component
  • DLA404 certificate or DLA403 form
  • Motability insurance certificate
  • Higher rate attendance allowance award letter

Please note that a free permit will only be issued at the address of the person in receipt of benefit and the application must be completed in their name if the nominated driver lives at another address in the borough. More information on exemptions.

Further enquiries

Parking helpline: 020 7364 5003 (Monday to Friday, 8am to 8pm; Saturday, 8am to 4pm)
Fax number: 020 7364 6797
Email: parking@towerhamlets.gov.uk

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