Recycling & waste at work
Wherever you work it is easy to start recycling in Tower
Hamlets. Recycling collections are cheaper than waste
collections and your business will benefit by improving your green
credentials.
We provide a business waste collection service, through a contract
with Veolia. Prices are competitive with other business waste
collection providers available in the area.
Read more about services for businesses by following the links
below:

Tower Hamlets council provides a trade waste collection service,
through a contract with Veolia. Prices are competitive with other
trade waste providers available in the area. The service also
includes a separate collection service for mixed recyclables. The
recycling service accepts mixed paper; card and cardboard; cans,
tins and empty aerosols; plastic bottles; glass bottles and jars
and drink cartons, e.g. Tetrapaks.
You can have your trade waste collected as frequently as you
need, and the service is charged 'by the container'. Prices for
recycling containers are significantly discounted – why not start
separating recyclable material and reduce your waste management
costs.
Download
copy of the Commercial recycling and rubbish collection service
booklet (PDF 777k)
Here are a few guidelines to keep a clean and litter-free
business:
1. Have proof handy
All businesses in Tower Hamlets have a legal duty to dispose of
their waste properly. Whichever company you use to take your waste
away, always make sure that you have your copy of the Commercial
Waste Contract and Duty of Care Agreement on your premises as
proof. Trade Waste collection is not included in your Business
Rates. The fixed penalty for not having valid documentation for
your commercial waste is £300.
2. Keep containers clean
Your container should be kept tidy and should be big enough to hold
the waste you produce. Do not over-fill it and keep it in a
reasonable location so that it is not creating an obstruction. Do
not pile waste around your container and don't allow other people
to dump items or bags in the area around your business.
3. Get the right day!
If you use sacks for your waste, then you should only put them out
on the day and time that it is to be collected. Putting rubbish out
at any other day and time could be considered dumping and leave you
liable to an £80 fine. There are also higher penalties if cases go
to court.
For pricing information please visit the commercial waste pricing page
It’s better to recycle
If your business produces a lot of waste paper, cardboard or
glass you should be recycling. The collection is significantly
cheaper than the price for other rubbish and your business will
benefit from having green credentials.
To join in with the recycling scheme you will need to ask for
pink recycling bins and/or see-through pink recycling sacks.
Keep your scene clean
Be a responsible business, show your commitment to keeping the
borough clean for everyone to enjoy. Tower Hamlets will provide
publicity materials for you to display in your business, so you can
encourage your customers and residents to dispose of their litter
responsibly.
To arrange a trade waste collection of any kind please contact
trade waste at Veolia:

Tower Hamlets trade waste collection service
Veolia ES Cleanaway (UK) Limited
Glaucus Street
Bow E3 3RE
Tel: 020 7510 0010
Email: towerhamletstrade@veolia.co.uk
Customer Contact Centre
To report a problem with dumped rubbish, eyesores, fly-posting,
graffiti, potholes, recycling, rubbish collection, street cleaning,
street lights, please call 020 7364 5004.
Enforcement
If you need help with enforcement due to irresponsible behaviour
by others please call 020 7364 5004 and ask the Council’s Local
Environment Enforcement (LETS) Team to visit your premises or
business.
Related services