Assisted collections
We understand that some residents are not able
to carry their waste, recycling, food waste or garden waste to the
appropriate location for collection. If you do not have someone who
can help you move your recycling or waste to the collection point
we would like to help. There is no charge for this
service.
To request an assisted collection you will
need to complete a simple application form. We will contact you by
telephone within two weeks of receiving your application form to
discuss arrangements with you, including a start date. This
may include making an arrangement for a home visit or requesting
that you provide further information regarding your application,
such as evidence that you are in receipts of a disability living
allowance, hold a blue badge permit or a pension book.
Once your assisted collection has been agreed
we will write to you to confirm this.
The service will be provided for as long as
you need it. It is your responsibility to let us know if you
no longer need the service by contacting us.
To request an assisted collection or for
further information please contact us:
London Borough of Tower Hamlets
Clean and Green (Waste Management)
Mulberry Place (AH)
PO Box 55739
5 Clove Crescent
London
E14 1BY
Tel: 020 7364 5004
Fax: 020 7364 6885
Email: generalenquiries@towerhamlets.gov.uk