Tower Hamlets letting policy

The Tower Hamlets lettings policy explains how the current choice lettings scheme works, and how we work out the priority on the housing list for applicants.

• Download the full version of the Lettings Policy (PDF 1.25mb)
• Download a summary of the Lettings Policy (PDF 491kb)
• Download our Frequently Asked Questions about the Lettings Policy (PDF 445kb)

Review of the lettings team's decision

If you disagree with the decision that our lettings team makes about your housing application, you can request a review.

Appendix 3 – Right of Review, of the lettings policy outlines the types of review requests that can be made. This section also explains how such a request would be considered.

If you wish to request a review of a decision we have made about your housing application, it should normally be done in writing. If you prefer, we also have an online form to request a review.

We aim to tell you the result of our review within 56 days from the date of receipt of your request, unless we need more information.

Contact us & further information

Lettings service - Housing Options
Development & Renewal
1st Floor, Albert Jacob House
62 Roman Road
London E2 0PG

Tel: 020 7364 2826
Fax: 020 7364 0236

You can find out more about the council’s partner landlords, including how to contact them, at the Tower Hamlets homeseekers website.