Anti-social behaviour (ASB) is a term which covers a range of
issues – from serious violence and harassment, to more everyday
incidents and situations like noisy dogs or rubbish
dumping. The definition of ASB is “Any activity that causes
alarm, distress or harassment to the individual or the
Reporting anti-social behaviour
It is important that you report
anti-social behaviour live and as it is happening to the police on
the non-emergency number, which is 101.
An example of some things which should be
reported to the police are:
- nuisance, rowdy or inconsiderate behaviour
- groups of youths causing problems for residents
- misuse of vehicles, racing and general ASB by people in
- the selling or use of drugs
- street drinkers that may be causing a problem
- prostitution-related activity
- Vehicle-related ASB like racing, dangerous driving etc.
When calling the 101 number, please try to
provide as much information as possible, such as registration
numbers, descriptions etc as this all gets passed on to the
officers attending the call and also to your neighbourhood policing
While most ASB calls are dealt with by police
officers responding to the call within 60 minutes, all calls are
then passed to your neighbourhood policing team for their
information so they know what is happening in the area.
Issues with problem neighbours or domestic noise
Often issues arise between neighbours and this
can include noisy neighbours, issues with items being left out or
dumped in corridors or just generally being inconsiderate towards
other residents. We class domestic noise as general things like
banging, slamming of doors, kids running around on wooden floors or
general household noise that travels between property.
You should try talking to the neighbour first
to see if the problem can be resolved. If not, you should contact
the landlord or housing provider responsible for your property.
Landlords have a duty to deal with problem neighbours and have
powers to take tenancy action if required.
It is important that you keep a diary of when
the problems occur and how it is affecting you. A diary
template can be found at the bottom of this page or you should be
able to get one from your housing provider.
Some housing providers' websites are listed
below, if you can not find the one that covers your property,
please contact your housing office and ask about reporting ASB.
Registered social landlords & ASB reporting
The dealing and supply of drugs is a serious criminal offence
and needs to be reported to the police. You can either report
this to the police on the 101 number or your can contact
Crimestoppers on 0800 555 111. Crimestoppers pays rewards where
information leads to the successful arrest of a criminal. You
can decide whether you want to remain anonymous or leave your
details in confidence and possibly receive a reward.
If you believe someone is using drugs in public and this is
causing annoyance for residents, please contact the police on the
Dumping of rubbish
While the dumping of rubbish can be classed as
anti-social behaviour, the council has a team who deal with
this. If it is in relation to rubbish dumped on estates or by
neighbours, it is best to contact your housing provider. If it is
rubbish dumped in the street then please report by visiting
the following web page: Litter,
flytipping and enforcement.
Dogs barking, noisy music and machinery
This would be dealt with by our Environmental
Health Service. Please use the link below for more information
Useful links and information regarding
You should contact the police or housing
provider in the first instance to resolve the issue, but if you
wish to speak to someone regarding anything on this web page,
please email firstname.lastname@example.org
You can also submit your report online, but should contact your housing
provider in the first instance.
To report the above types of anti-social
behaviour or a crime that has already happened or to seek crime
prevention advice, please call the police non-emergency 101
reporting line. Calls to 101 from landlines and mobiles cost 15
pence per call, no matter what time of day you call or how long
your call lasts.
Always call 999 when a crime is happening, someone suspected of
a crime is nearby, someone is injured, being threatened or in
To discuss any issues about community safety contact your local
Safer Neighbourhood team by visiting the Tower
Hamlets Met policing page.
To receive your local Safer Neighbourhood team newsletters, sign
up for the group email service on the neighbourhood
link page and follow your local Safer Neighbourhood team
on Twitter @MPSTowerHam.