Performance review
The council has a number of performance targets (also known as
key performance indicators) which we use to measure the performance
of each of our housing services.
Performance targets for our housing services are set out in
section five of the Development
and Renewal (housing) service plan (PDF, 149K)
Performance targets cover areas such as repairs, lettings,
rents, housing benefits, homelessness, and the work of the
enquiries and complaints team.
The performance review team regularly monitors housing services
against the targets, and reports its findings to elected
councillors.
Recent reports on housing management performance information
are:
For more information about our performance – and that of other
councils - have a look at the websites of the following audit and
review organisations:
How to contact us
If you would like more information about the performance of
housing services, please contact:
Housing performance review team
Mulberry Place (AH)
5th Floor
5 Clove Crescent
London
E14 1BY
Tel: 020 7364 6250
Fax: 020 7364 2533
Email : strategic.housing@towerhamlets.gov.uk
Related links