Tower Hamlets pay by phone parking is changing to RingGo

Pay to park on the RingGo

From Monday 1 October 2018, cashless parking across the London Borough of Tower Hamlets is moving to RingGo, the UK’s largest phone parking solution.

This adds Tower Hamlets to a RingGo parking network that includes 21 other London councils and 120 additional local authorities across the UK. Fourteen million motorists are currently registered with the service. 

RingGo is already offered in several neighbouring councils, including City of London, and the London Boroughs of Hackney and Lewisham.

Drivers who have already parked with RingGo, can simply use the service immediately from Monday 1 October.  Motorists who have never used RingGo before will first have to register before being able to pay to park. This can be done by downloading the free RingGo smartphone app or online at This can be done at any time in the run up to the transfer to RingGo, or once the new service is live.

Alternatively, drivers in Tower Hamlets can wait until next Monday and call 020 3046 0010 at the time they wish to park.  This telephone number is shown on local signs in all paid-for parking areas. 

Once registered with the service, RingGo recognises the user’s mobile phone number and retrieves information given previously.  This means that when motorists pay to park they only have to provide:

  • the location code where they are parked (local signs provide this information)
  • the length of time they want to park
  • their payment card three digit security code.

 Cashless parking is a quick and easy alternative to paying with cash. It not only saves motorists the hassle of storing up coins, but also provides text alerts reminding users when parking is about to run out.  This enables drivers to top up their parking wherever they are, rather than having to return to the vehicle.

Cllr David Edgar, Cabinet Member for Environment, comments:

 “We want it to be as easy and straight-forward as possible for people to park within the borough, and this move to RingGo does this. This also brings us into line with numerous other London boroughs, offering a joined up service that can still be used on those occasions when travel outside of Tower Hamlets is necessary.”

Peter O’Driscoll, UK Country Manager for RingGo, comments:

“Two thirds of London Councils now use RingGo for cashless parking, and this rollout in Tower Hamlets will make it easier for locals and visitors alike to swiftly pay for their parking via a single smartphone app. 

“Motorists also benefit from the fact that the small service fee, which is often charged on top of the parking tariff, has been removed for Tower Hamlets parking.  This means the basic cashless parking service effectively costs the same as cash.”


Notes for editors

RingGo is offered by the following London Councils:  City of London, City of Westminster, London Boroughs of Barking & Dagenham, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Hackney, Hammersmith & Fulham, Harrow, Hounslow, Islington, Lewisham, Merton, Redbridge, Sutton, Waltham Forest, Wandsworth and the Royal Borough of Richmond-upon-Thames.

There is a video of how to register and pay with RingGo
Posted on Monday 1st October 2018