Do not wait if you need medical help

help us help you get the treatment you need

Help us help you get the treatment you need

Residents across Tower Hamlets can be assured that NHS primary health care services are ‘open for business’ and ready to safely provide care to residents who need it.

Local GP and Tower Hamlets Clinical Commissioning Group (CCG) Chair, Dr Sam Everington, said: “We know that some people are worried that they might be a burden to the NHS, or that they could contract COVID-19 if they seek help for an urgent medical issue at the moment. I want to reassure people that this isn’t the case and we are here for you.  

“If you need urgent medical help visit your GP practice website, use an NHS app to contact your practice, or if you’re not able to access the internet call your GP practice. Most appointments with a GP, nurse or other healthcare professional will now be via a phone call, and if you are told you need to see a clinician in person, the NHS has put measures in place to make sure patients are seen safely.

“Your NHS is still here for you and it’s important you get the help you need. GP practices and pharmacies across Tower Hamlets will also be open this bank holiday Friday.”

Somen Banerjee, Director of Public Health at Tower Hamlets Council, said: “In these unprecedented times, there has been a decrease in the number of people accessing NHS services for medical issues not related to coronavirus. We understand this is a worrying time for many, but we want to reassure our residents that there are measures in place to provide care with the safety of everyone in mind. We would urge any of our residents with a medical need to not delay accessing treatment. The NHS in Tower Hamlets in here to help and will give you the care you need.”

Tower Hamlets CCG Managing Director, Selina Douglas, added “GP practices and hospitals have strict infection prevention and control measures in place, so it is safe to attend appointments. It is important that you continue attend routine appointments, such as antenatal checks, sexual health advice and contraception, and childhood vaccinations, as normal, unless you have been told not to attend.”

If you need urgent medical help, and are not able to contact your practice visit NHS 111 online. If you cannot get help online, call 111. If it’s a serious or life-threatening emergency, call 999

Advice regarding Coronavirus remains the same. Anyone who has symptoms of this illness (a new continuous cough and/or a high temperature) must stay at home for at least seven days. Anyone you live with should not leave your home for 14 days. You can use the NHS 111 COVID-19 online service to check your symptoms and get more advice. You should not go to a GP practice, pharmacy or hospital. This is to help limit the spread of the virus.

Posted on Thursday 30th April 2020