The government has introduced new protections to avoid tenants being evicted or facing repossession proceedings during the coronavirus crisis. Landlords have been advised to take a considerate approach to financial challenges at this time, including offering payment plans as appropriate.
Full details of the protections can be found on our coronavirus housing advice page.
While most landlords and property owners are being responsible, we have had reports of some who are ignoring the protections and putting unacceptable pressure on tenants. We have written to those who we believe are acting outside the rules to remind them of their responsibilities and to make clear that we will prosecute where the actions they take are unlawful. A copy of that letter has been published online.
Our private housing advice team is available to assist with landlord/tenant mediation and can provide advice to tenants experiencing financial hardship. They can be contacted by emailing firstname.lastname@example.org or calling 0207 364 3558.
Posted on Thursday 30th April 2020