In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

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East London Rape Crisis Centre (NIA)

Specialist Support Services for Women and Girls (14 plus) Affected by Sexual and Domestic Violence

  • Confidential Helpline: Anonymous telephone support for survivors, their families, and professionals.
  • Counselling: Trauma-informed individual therapy for women and girls.
  • Pre-Trial Therapy: Play therapy for children and their carers.
  • Advocacy Services: Independent Sexual Violence Advocates (ISVAs) and Young Women & Girls Advocates offering emotional and practical support.
  • Domestic Abuse Support: Tailored services for women affected by domestic violence.
  • Specialist Refuge Provision: Safe accommodation for women excluded from mainstream refuges, including those with substance use issues or involved in sexual exploitation.
  • Community Outreach: Therapeutic groups, workshops, drop-ins, and night-time outreach across London boroughs.

Coverage: Hackney, Havering, Tower Hamlets, Newham, Waltham Forest, Redbridge, Barking & Dagenham.

Contact

Address: PO Box 58203, London, N1 3XP

Helpline: 0800 160 1036

Email: rapecrisis@niaendingviolence.org.uk

Professionals, please contact via email and not the helpline.

For more information, visit the East London Rape Crisis Centre (NIA) website.

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