In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

Family Information Service (FIS)

Provides free, impartial information and advice on a wide range of services for children and young people (birth to 25 years old), parents and families. A telephone helpline and drop-in service.

Contact

Monday to Friday, 9am to 5pm

30 Greatorex Street
London
E1 5NP

Tel: 020 7364 6495

Email: fis@towerhamlets.gov.uk

For more information, visit the Family Information Service (FIS).

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