In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

National Domestic Violence Helpline

Emergency out of hours services

Run by Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. Call this number to search for refuge spaces.

The Helpline can give support and information over the telephone and is staffed by fully trained female helpline support workers. All calls are completely confidential.

Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Housing and accommodation support services

Run by Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can provide details of refuges that have space to accommodate women fleeing domestic violence and abuse. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Contact

24 hours a day, 7 days a week 

Tel: 0808 2000 247

For more information, visit the National Domestic Violence Helpline website.

Change page