In an emergency

If someone is in immediate danger, please call 999. If unable to speak, press 55 when prompted to alert the emergency services.

For specialist domestic abuse support, Solace Women’s Aid can be reached Monday to Friday, 9am to 5pm, on 020 3795 5064.

The National Domestic Abuse Helpline offers free, confidential support every day, 24/7 and translation services are available on 0808 2000 247.

For professionals in Tower Hamlets, there’s also the Domestic Abuse Duty Line on 020 7364 4986, available Monday to Friday, 9am to 5pm.

For anyone needing emotional support at any time, the Samaritans are available 24/7 on 116 123.

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Tower Hamlets Housing Options

If you are at risk of homelessness because of domestic abuse, you can approach Housing Options. Housing Options have an on-site Independent Domestic Violence Advocate (IDVA) on-site who can provide you with one-to-one support, which could include making a safety plan, informing you of your housing rights, supporting you to report incidents to police or providing ongoing emotional support.

Contact

Address:

Tower Hamlets Town Hall, 160 Whitechapel Road, London, E1 1BJ

Monday, Tuesday, Thursday and Friday from 9am to 4:30pm

Wednesday from 10am to 4:30pm

Tel: 020 7364 7474

Out of hours: 020 7364 4079

For more information, visit the Tower Hamlets Housing Options page.

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