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Support services for stalking and harassment

There is no one definition for either stalking or harassment.


The Crime Survey for England and Wales defines stalking as:

“One or more incidents (causing distress, fear or alarm) of receiving obscene or threatening unwanted letters, e-mails, text messages or phone calls, having had obscene or threatening information about them placed on the internet, waiting or loitering around home or workplace, following or watching, or interfering with or damaging personal property by any person, including a partner or family member”


The Crown Prosecution Service (CPS) considers harassment to be:

“repeated attempts to impose unwanted communications and contact upon a victim in a manner that could be expected to cause distress or fear in any reasonable person.”

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Stalking directory
 Organisation Support Contact

 National Stalking Helpline

 is the national service for victims of stalking and harassment in the UK.

 Monday to Friday, 9.30am to 4pm (not including bank holidays)

Wednesday, 1pm to 4pm

Tel: 0808 802 0300


 is a trauma-informed service established to help high risk victims of stalking in England and Wales.

Their team of accredited Independent Stalking Advocacy Caseworkers (ISACs) makes sure that:

high risk victims of stalking are supported

a coordinated community response is developed locally to keep victims and their children safe.

 Monday to Friday, 9am to 3pm

Wednesday, 10am to 5pm

Tel: 020 3866 4107


Secure Email:

Protection against Stalking

Aims to change society’s perception of stalking, to improve the safety for all victims of stalking and harassment and for perpetrators to be held to account by the Criminal Justice System. Their website offers advice about how to recognise stalking and practical guidance on how to deal with it.


Network for Surviving Stalking

Offers advice and information to people affected by stalking; enabling early recognition and the opportunity to seek help. Their website provides advice about how to recognise stalking and practical guidance on how to deal with it.

Visit their website for more information

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VAWG service directory

You can find lots of other useful services on the Violence Against Women and Girls (VAWG) service directory homepage.