Public sector equality duty

Knowing our community

Knowing and understanding our community is a key part of our approach to service improvement. Collection and analysis of information about the equality profile of the people who use our services and those we employ has enabled us to shape our interventions to best meet the needs of local people and effectively target resources.

Developing our understanding of our local community is at the heart of our commitment to building One Tower Hamlets, providing us with a strong foundation to demonstrate how we are meeting the Public Sector Equality Duty (PSED). The duty was brought in under the Equality Act 2010 and aims to ensure that public authorities embed equality considerations into their day to day work, so that they are able to tackle discrimination and inequality and contribute to making society fairer.

As part of the PSED the Equality Act introduced a duty on public authorities to publish a range of equality monitoring data; this should include information relating to people who share a ‘protected characteristic’ who are:

  • its employees; or
  • people affected by its policies and practices (for example, service users).

Under the Equality Act, protected characteristics are defined as: age, disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, sexual orientation, and marriage and civil partnership.

On this page you can find the information we hold on:

  • who accesses our services
  • how satisfied they are with these services
  • the performance of these services in promoting equality of outcome.

This data has been published as six datasets, which relate to the structure of the council and how we hold the information, including: 

  • Governance Directorate
  • Resources Directorate
  • Children's Directorate
  • Health, Adults and Community Directorate
  • Place Directorate
  • Human Resources & Workforce Development (excluding schools).

Where services have robust monitoring information on any of those protected characteristics, this data has been published. For some of the characteristics, due to the relatively new requirement to monitor, there is very little or even no data available to publish. For example, there is currently no data on pregnancy and maternity or gender reassignment. In addition, only one directorate currently monitors marriage and civil partnership.

For some data sets we hold limited information about some of the protected characteristic groups. Where we have information on a protected characteristic recorded for fewer than 50 per cent of service users, we have considered that the data is not sufficiently robust to be used or published. For a number datasets this affected the data available on religion or belief and sexual orientation, where the requirement to collect this data has not been as long standing as the requirement to monitor age, disability, race and sex.

Please note that the data included in these pages may be from slightly differing timeframes and account for slight variations in otherwise comparable figures.  Finally, most of the data has been rounded up or down to a whole percentage for ease of reference.

This information will be updated on an annual basis. You can find information about the actions we will take to expand the range of data available in coming years on the next steps page.

To assist in the interpretation of the data published here, you can find key facts about the population of the borough on our population page.

Current Datasets - 2017/18:

Archived Datsets: