How to pay council tax

You can pay your council tax by any of the following methods. You will need your council tax reference number which you will find on your bill.

Pay online or over the phone

Go to the Tower Hamlets Web Payments page for our 24 hour secure internet payments service. You can make a variety of payments using this secure site with most major credit or debit cards (not Diners Card, American Express or Solo).

If you access this payments service from a smartphone or similar device you can pay using  your Barclays Pingit account. You can create a new Pingit account if you do not already have one.

You can also call our 24 hour automated service on 020 7364 3800. You can pay with most major credit or debit cards (not Diners Card, American Express or Solo).

Please note: Credit card and prepaid debit card payments will incur the issuers transaction fee. The appropriate percentage charge will be notified before the payment is taken.

By direct debit

  • Set up an online direct debit instruction
  • Complete the instruction enclosed with your bill
  • Contact the revenue services team and we will be pleased to set up a direct debit instruction over the phone or send you a form

The direct debit payment will show as 'LBTH Council Tax' on your bank statement.

Other payment methods

By telephone or online banking with your bank

Please quote the following London Borough of Tower Hamlets details:

  • Sort code: 60-03-19
  • Account number: 75666995
  • Your 10 digit Council Tax reference number

and email corresponding remittance advices to revrem@towerhamlets.gov.uk if the payment is for more than one account

Setting up a standing order with your bank

  • Sort code: 60-03-19
  • Account number: 75666987
  • Your 10 digit Council Tax reference number

and email corresponding remittance advices to revrem@towerhamlets.gov.uk if the payment is for more than one account

Paying from outside the UK

If you are paying in a currency other than sterling you must cover any shortfall resulting from the exchange rate or costs associated with converting the payment into the other currency.

Please give your bank the following Tower Hamlets details:

  • BIC: NWBKGB2L
  • IBAN: GB77 NWBK 60031975666995
  • Reference: Your 10 digit Council Tax reference number

In person at a Paypoint outlet or the Post Office

You can pay at any outlet displaying the Paypoint or Post Office symbol by presenting your council tax bill together with your payment. There is a barcode on the front for this purpose.

How to contact us

The Revenue Services team
Revenue Services Department
The Town Hall Mulberry Place
5 Clove Crescent
London
E14 2BG

Tel: 020 7364 5002 (council tax)
Email: counciltax@towerhamlets.gov.uk

Please quote your 10 digit council tax account reference in your email