Council tax penalties

Council tax penalties are issued for failure to notify or supply information.

The council may impose a penalty of £70 where a person fails to:

  • notify the council without reasonable excuse on any matter which affects entitlement to a discount
  • notify that their dwelling is no longer an exempt dwelling
  • supply relevant information requested after the issue of a liability order has been obtained. Failure to supply could lead to a criminal prosecution and a fine
  • notify the council of a change of address within 21 days or as soon as practicable
  • notify the council of a change in liability party.

Where a penalty has already been applied and further requests for the same information are made additional penalties of £280 may be applied.


If you disagree with a penalty imposed on you, you may first wish to discuss it with the council. Alternatively you may appeal directly to a valuation tribunal. You will normally have two months to appeal after a penalty is imposed. The council should provide you with the information about how to appeal and the date by which any appeal should be made.

If you do appeal you do not have to pay your penalty until your appeal is decided.

Contact us

The Revenue Services team
Revenue Services Department
Town Hall, Mulberry Place
5 Clove Crescent
E14 2BG

Tel: 020 7364 5002 (council tax)

Please quote your 10 digit council tax account reference in your email.