Having difficulty paying your council tax?

If you are having difficulty or are concerned that you may have difficulty paying your council tax bill please contact us for advice as soon as possible.

We are able to discuss your payment options and can offer you other advice. You can contact us by emailing counciltax@towerhamlets.gov.uk (please quote your 10 digit council tax account reference in your email) or call 020 7364 5002.

Council tax benefit

You may be entitled to Council tax benefit. This depends on your income, family circumstances and the amount of council tax you have to pay. As a general rule the lower your family income and the higher your council tax is, the more likely you will be to qualify for some help.

You can check if you are eligible for council tax benefit online with the benefits calculator.This will give you an instant on-line benefits estimate.

Discounts and reductions

Check to see if you are eligible for a discount or reduction

Debt advice

There are also many voluntary sector advice agencies which provide free specialist debt advice in Tower Hamlets.