After you have recycled and reduced as much waste as you can, we will collect the rest of your waste and send it to an energy from waste facility where it is burnt to generate electricity.
Find out here about the various kinds of collection we offer and how you can use the service.
Find out your refuse collection dates
- Enter your post code and click "search"
- Select your address from the dropdown list
- Click "confirm"
Please let us know if you are having issues with the schedule.
Waste collections from home
Tower Hamlets council has introduced timed collections to a number of key roads and streets around the borough. Find the daily time schedule for waste and recycling collection down below.
These times apply to flatted properties without an area to store waste, on the following streets/roads:
All the refuse and recycling will be collected via sacks from directly outside your door each day at the specific times of day. Refuse and recycling must be kept inside the property at all other times.
All other residential properties have a weekly collection.
If waste is collected from your doorstep please make sure it is out by 7am and clearly visible to the collection crews from the road.
We do not provide containers for residents for their waste so you will need to buy black bags. You may also want to buy a small bin to store your waste in.
We will collect your waste on the same day each week, with the exception of Christmas, New Year and Bank Holidays, when it is generally collected a day later.
You can help us to collect your waste by:
- Recycling and reducing as much waste as possible
- Placing your waste out for collection only on the scheduled day of collection
- Bagging the waste before putting it into the container and making sure waste sacks are tied up
- Keeping the area around the waste container clear on the day of collection so that we can move it to the vehicle
We understand that some residents are not able to carry their recycling and waste to the appropriate location for collection. If you do not have someone who can help you move your recycling and waste to the collection point we would like to help. To request an assisted collection or for further information please contact us on 020 7364 5004.
Our privacy notice will give you an overview of how we handle your data.
Christmas and New Year collections
There are a few changes to waste and recycling collections during the Christmas holiday period. Details of these, and our dedicated real Christmas tree recycling collections, are available below.
Have we missed you?
Kerbside and doorstep recycling must be left out before 7am on the day of collection.
When communal bins contain high volumes of black sacks and non-recyclable materials your managing agent or housing association should be informed, as these items should be removed before collection by the Council.
Reports of missed collection can be made after 3pm on the collection day.
Report a missed collection
Alternatively you can email Streetline@towerhamlets.gov.uk or call 020 7364 5004.
Other kinds of waste
Clinical waste is any waste that poses a threat of infection to humans. Examples of clinical waste include:
- Human or animal tissue
- Blood or other bodily fluids (but excluding nappies or incontinence pads)
- Drugs or other pharmaceutical products
- Swabs or dressings
- Syringes, needles or other sharp instruments
We will collect clinical waste from domestic properties and will dispose of it correctly. Please do not put clinical waste in with normal waste.
There is no charge for removal of clinical waste from domestic properties however you must be referred to us by your GP or nurse.
Our operational services privacy notice explains how we will handle your personal information.
Waste such as asbestos, chemicals, petrol and pesticides should not be disposed of through the usual household or business waste collections. To arrange for a collection of household hazardous waste, please contact the Corporation of London, who provide a collection service on our behalf.
The Corporation of London will collect small quantities of asbestos and hazardous chemicals, for example pesticides, petrol, paraffin, diesel, creosote and paint strippers.
There is usually no cost for the first collection (depending on the amount of waste), but subsequent collections will be chargeable depending on the amount and type of material you have.