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Making a referral

If you think you or someone you know is in need of support from Adult Social Care, your first point of call should be Local Link .

If necessary, Local Link can help you to make a referral to our Adult Social Care team.

Local Link

Local Link is an independent group of organisations based in Tower Hamlets which provide advice and information to people who may need care.

They are not run by the council, but they can let you know what services, activities and support are available in the borough and whether you (or someone you know) can get support from Adult Social Care and elsewhere.

Contact Local Link

Phone: 020 7001 2175 (10am-4pm, Mon-Fri)
Website: local-link.org.uk
Email: local-link@real.org.uk
Text message: 07900 376781

What if the situation is serious or urgent?

If the situation is serious or urgent, you should contact the council’s Assessment and Intervention Team. If there is an emergency, you should always contact emergency services on 999.

The Assessment and Intervention team are part of the council. They can help if you or someone you know are in urgent need of support from the council or are being abused or neglected.

Assessment and intervention team

2nd Floor
 John Onslow House
1 Ewart Place
London E3 5EQ

Tel: 020 7364 5000 (9am-5pm, Mon-Fri)