Support for carers

What support is available for carers in Tower Hamlets?

A range of support is available to carers. This includes: 
  • information and advice
  • help with benefits
  • group and one-to-one support
  • bereavement counselling
  • activities and outings
  • retreats
  • alleviation and management of stress
  • case work and advocacy support to “speak out” 
  • training

Some of these services are available to all carers, whilst others have basic criteria (for example, some support groups are targeted at specific groups). They are all provided free of charge.

If you think you need support and are not sure where to start, contact the Carers Centre on 020 7790 1765 (9am-5pm, Mon-Fri). You may also find it useful to see what general activities are happening in your local area. The Idea Store Directory is a good place to start or check out the online directory of services on the Community Catalogue.

Carer Needs Assessment

You can also fill in a Carers Needs Assessment. Before completing the assessment, please read the guide to assessing your own needs. The Carers Centre will also be able to assist you with the form.

Replacement and respite care

Replacement and respite care can enable carers to have a break. Replacement care can involve the person you care for going into a residential respite centre for a short period of time, or it can involve an organisation providing care at home.

Replacement or respite care can usually be discussed as part of a “Carer Assessment” or the assessment of the person you care for.

If you think you need a Carers Needs Assessment, please contact the Carers Centre: Tower Hamlets Carers Centre 21 Brayford Square London E1 0SG Tel: 020 7790 1765 Opening Hours: 9am – 5pm.

Personal budgets and direct payments

We know that friends or family members who care for their loved ones can sometimes need support themselves. Carers who are in serious need of support may be eligible to get a personal budget, which is an amount of money from the council to purchase support. For more information on personal budgets.

More information

Useful links

For more information on young carers visit:

Carer's allowance

If you are 16 or over and spend at least 35 hours a week caring for someone, you may be eligible for a carer's allowance. For more details visit

Carers Direct hotline

For information and advice call 0808 802 0202.

Local carer organisations

The Carers Centre Tower Hamlets

Tel: 020 7790 1765


Alzheimers Society, Tower Hamlets (for carers of people with dementia and memory problems)

Tel: 020 8121 5626

APASENTH Care Services (for Asian families caring for someone with a learning disability)

Tel: 020 7375 0760

Black Women's Health and Family Support (support for Somalian carers)

Tel: 020 8980 3503

Stepney Jewish Community Centre

Tel: 020 7790 6441

London Buddhist Centre

Tel: 020 7981 1225


Tel: 0300 5000 927