Support for carers
What support is available for carers in Tower Hamlets?
A range of support is available to carers. This includes:
- information and advice
- help with benefits
- group and one-to-one support
- bereavement counselling
- activities and outings
- alleviation and management of stress
- case work and advocacy support to “speak out”
Some of these services are available to all carers, whilst others have basic criteria (for example, some support groups are targeted at specific groups). They are all provided free of charge.
If you think you need support and are not sure where to start, contact the Carer Centre on 020 7790 1765 (9am-5pm, Mon-Fri). You may also find it useful to see what general activities are happening in your local area. The Idea Store Directory is a good place to start or check out the online directory of services on the Community Catalogue.
Carer Needs Assessment
You can also fill in a Carer Needs Assessment. Before completing the assessment, please read the guide to assessing your own needs. The Carer Centre will also be able to assist you with the form.
Replacement and respite care
Replacement and respite care can enable carers to have a break. Replacement care can involve the person you care for going into a residential respite centre for a short period of time, or it can involve an organisation providing care at home.
Replacement or respite care can usually be discussed as part of a “Carer Assessment” or the assessment of the person you care for.
If you think you need a Carer Assessment, please contact the Carer Centre: Tower Hamlets Carers Centre 21 Brayford Square London E1 0SG Tel: 020 7790 1765 Opening Hours: 9am – 5pm.
Personal budgets and direct payments
We know that friends or family members who care for their loved ones can sometimes need support themselves. Carers who are in serious need of support may be eligible to get a personal budget, which is an amount of money from the council to purchase support. For more information on personal budgets.
For more information on young carers visit:
If you are 16 or over and spend at least 35 hours a week caring for someone, you may be eligible for a carer's allowance. For more details visit www.gov.uk/carers-allowance
Carers Direct hotline
For information and advice call 0808 802 0202.
Local carer organisations
The Carers Centre Tower Hamlets
Tel: 020 7790 1765
Alzheimers Society, Tower Hamlets (for carers of people with dementia and memory problems)
Tel: 020 8121 5626
APASENTH Care Services (for Asian families caring for someone with a learning disability)
Tel: 020 7375 0760
Black Women's Health and Family Support (support for Somalian carers)
Tel: 020 8980 3503
Stepney Jewish Community Centre
Tel: 020 7790 6441
London Buddhist Centre
Tel: 020 7981 1225
Tel: 0300 5000 927